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Wishing a very happy and blessed Thanksgiving to a

Wishing a very happy and blessed Thanksgiving to all!

Exceeding customer expectations gives you an oppor

Exceeding customer expectations gives you an opportunity to make the right changes at the right time to improve and meet customer needs. Exceeding expectations also create loyal customers and positive feedback.

Service that isn’t personalized and makes custom

Service that isn’t personalized and makes customers feel like no more than a ticket number in the system harms customer retention. ⁣
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Great customer service is an expectation, not a “nice-to-have.” ⁣
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Source: HubSpot ⁣

Customer service is the direct connection between

Customer service is the direct connection between your customers and your business. It retains customers and extracts more value from them. Providing great customer service helps cultivate a loyal following that refers new customers and provides testimonials and reviews.

Source: HubSpot

Return customers tend to buy more from a company o

Return customers tend to buy more from a company over time. Customers will refer others to your company, and they’ll often pay a premium to continue to do business with you rather than switch to a competitor with whom they’re neither familiar nor comfortable.

Phone: 888.305.0024 | Email: info@econcierge.solutions

2005 West Cypress Creek Road, Suite 106
Fort Lauderdale, FL 33309

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